Price
Pricing can and should be every bit as creative as any other part of the marketing mix.
What is price? The
answer may not be as obvious as one may think. Price is not just the
shelf price or the price invoiced. It is much deeper than this. For
example, payment terms are integral. If you can have 30 days to pay for
a purchase or as we often hear in commercials for household furniture,
"nothing down, no interest, four years to pay!". Another example of
innovative pricing was Xerox's strategy to "loan" customers copying
machines and to charge them only 5ў per copy.
As a product moves
through the distribution channels, e.g. from manufacturer to
distributor to dealer to customer, there are price points set along the
way. The manufacturer's selling price to the distributor becomes the
distributor's cost. Is that "cost" in line with competing products,
which the distributor might carry instead? Is the cost low enough so
that dealers will have enough margin in order to want to carry the
product? Obviously, it is important to understand pricing and margins
along the distribution chain.
Ultimately, the price
to the consumer or last purchaser in the chain must be such that it is
competitive. Who sets this price? Does the manufacturer or the dealer
have the final say? Can the manufacturer in any way control the price
of his product when it hits the street (i.e. retail level)? Most
importantly, can the manufacturer make (or sub-contract) the product
for a cost to him, which allows him to meet his profit objectives given
the retail price target?
How do you price a
very innovative, one-of-a-kind product? How do you price a "commodity"
product? Are you pricing too low and leaving money on the table? Or,
are you pricing yourself out of the market. There is very strong demand
for Harley-Davidson motorcycles (partly because of the strength of
brand name), delivery times are running over six months. Since only the
Harley Company makes a Harley, should it raise prices and take
advantage of the strong demand? If demand for your product is lagging,
should you drop price - especially if the product life cycle has
peaked?
There are various
pricing strategies in practice. For example, mark-up pricing is the
setting of a price based on one's cost. This may be appropriate when
reselling a product used in providing a service. For example, an
optician may mark up his cost of spectacles by 50%. This may be a
simple way for him to determine selling price and from his experience,
this is in line with what other opticians are doing. However, it may be
totally inappropriate to set pricing based on cost in the case of a
near-commodity item. It should be noted that if you are constrained by
both your pricing and costs, then unless you are a particularly
efficient operator, you should probably look for another market
Another pricing
strategy is that of market "skimming". In this case, you start with
fairly high prices (especially in the absence of competition) and you
lower your prices over time as you start to keep up with the demand or
as competition begins to move in. What is your product "worth" to the
buyer? Perhaps her perception of what it is worth is very high.
Ideally, you could start lowering prices until you reach an optimal
sales volume without oversupplying your market.
For so-called
commodity products, a going-rate pricing approach is often followed. If
you were selling petrol to motorists, it would be very difficult to
charge a price per litre, which is noticeably more than that, charged
by service stations nearby. So unless you're the only station on a 200
km stretch of highway, you would likely charge the going-rate prices. There are many
business and marketing theories on pricing. The important thing to
remember is that this, perhaps next to the product itself, is one of
the most important P's of marketing. And you set it.
Pricing strategies
Setting
pricing strategies should be one of the most soul-searching and
creative of all marketing considerations in that the value you place on
your products or services is how the market perceives them. You need
to determine whether to pursue high volume/low pricing or low
volume/high pricing. The determinants will include how your product or
service is perceived in the marketplace in terms of quality,
uniqueness, and brand image. You should not be timid in pricing. A premium price conveys a premium image
while a cheap price conveys a cheap image. Remember
that a perceived image is just as important as a real attribute.
You can
be creative with pricing using the list price as a benchmark. Within
this you can deploy pricing strategies and tactics such as temporary
price reductions, quantity discounts, building in promotional
allowances in list pricing and many other variations. Pricing
in a particular market or product segment depends to a large extent on
price elasticity. In some cases a small price rise will lead to a large
drop in sales (price inelasticity) while a large price rise leads to a
small drop in sales (price elasticity). Some times the perceived effect
is not as bad as the actual effect. You need to constantly test the
market, or at least pockets of the market to determine the status quo.
The
ability to command a premium price is an enormous competitive advantage.
It
enables you to spend more on advertising and promotion and to take more
of your turnover to the bottom line.
Consider
this. If you were pricing just 10% lower than the market would accept,
you're losing $1,000 in profit for every $10,000 in sales. To compound
this it is not just a one-off loss but also one that is ongoing.
Think
carefully about what the market will accept then test it, then test it
again.
Companies
that compete on price alone are often held to ransom by the market.
They are not marketing a brand. They are merely supplying a commodity.
'The real issue is value – not price' - Robert T
Lindgren
Factors that influence pricing policies:
Perceived value to customer |
Brand image |
Price sensitivity (elasticity |
Product quality |
Product quality & differentiation |
Competition |
Service |
Location |
Target markets |
Marketing objectives |
Business overheads |
Required return on investment |
Required profit margins |
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